Terms of Service

Last Updated: December 8, 2025

Please read these Terms of Service ("Terms") carefully before using the Convoxa mobile application (the "App") operated by Convoxa ("us", "we", or "our").

By accessing or using the App, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the App.

1. Subscriptions

Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis (such as monthly or annually), depending on the type of Subscription plan you select when purchasing the Subscription.

At the end of each period, your Subscription will automatically renew under the exact same conditions unless you cancel it or Convoxa cancels it.

2. Free Trial

Convoxa may, at its sole discretion, offer a Subscription with a free trial for a limited period of time.

You may be required to enter your billing information in order to sign up for the free trial.

If you do enter your billing information when signing up for a free trial, you will not be charged by Convoxa until the free trial has expired. On the last day of the free trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.

3. Content

Our Service allows you to record, transcribe, and summarize audio. You are responsible for the Content that you create using the Service, including its legality, reliability, and appropriateness.

You retain all rights to your Content. We do not claim ownership of your recordings, transcripts, or summaries. When you use Cloud Mode, your transcripts are processed by our AI provider (Groq) with Zero Data Retention—your content is processed and immediately discarded, never stored or used for training.

We only access your Content as necessary to provide the Service to you (e.g., processing transcripts for summarization in Cloud Mode).

4. Acceptable Use

You agree not to use the Service to:

• Record conversations without the consent of all parties where required by law
• Create, upload, or share content that is illegal, harmful, or violates the rights of others
• Attempt to gain unauthorized access to the Service or its related systems
• Use the Service in any way that could damage, disable, or impair the Service
• Reverse engineer, decompile, or disassemble any part of the Service

5. Intellectual Property

The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of Convoxa. The Service is protected by copyright, trademark, and other laws.

6. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, regarding the Service's reliability, availability, or fitness for a particular purpose.

AI-generated transcriptions and summaries may contain errors. You are responsible for reviewing and verifying the accuracy of any output before relying on it.

7. Limitation of Liability

To the maximum extent permitted by law, Convoxa shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, profits, or goodwill, arising from your use of the Service.

8. Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Convoxa.

Convoxa has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Convoxa shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

9. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

Upon termination, your right to use the Service will cease immediately. Your locally stored data remains on your device; data stored in our systems will be deleted according to our Privacy Policy.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Convoxa operates, without regard to its conflict of law provisions.

11. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

12. Contact Us

If you have any questions about these Terms, please contact us:

• By email: support@convoxa.com